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Emergencies
Emergencies

-Emergencies during travelling are commonplace for foreign visitors and can occasionally have serious consequences; therefore we recommended foreign visitors choose a travel agency that offers you comprehensive, 24-hour back-up for emergencies. Besides arranging decent insurance cover, it is also useful to know how to deal with some common emergencies yourself. The following are common questions that frequently arise:


-Usually our guides will be at the stated meeting point 30 minutes before your arrival. If you can't find your guide, please contact us immediately and our office will quickly resolve the issue.


-As a precaution against getting lost in China, always take contact details for your travel agency, guide and hotel, etc. with you. TravelChinaGuide provides its clients with bilingual tour information, so even if you do get lost, you can use the Chinese version to ask locals for directions. In addition to this, a phone call to our professional office staff will soon help you get your bearings!


-Ask your guide for help and report the loss to the nearest Public Security Bureau (PSB) branch immediately, who will then issue you with a certificate of loss. You will need to apply for a new passport in person at the nearest embassy or consulate of your own country, where you will usually be required to fill in a lost passport application. With the new passport issued, you need to go to the PSB to get a new Visa, then you can continue your visit or leave China. Remember that the relevant departments are usually closed on Saturdays, Sundays and Chinese Holidays.


-Firstly report of the loss of your luggage at the relevant airport department. The office members will assist you to fill the report and provide you with the pictures of luggage which helps identify your luggage. They will also help you trace your luggage using computerised tracking systems.


-If something valuable like cash and bank cards are lost, or you are robbed by thieves or muggers, do not hesitate to report the incident to the police immediately (call 110 toll free). The Public Security Bureau of China with many stations in each city, is in charge of such matters, and will handle your loss efficiently. If you are in a hotel, ask the hotel staff to help you and contact the police. Although China is a relatively safe country for visitors, it always pays to take basic precautions with your belongings.


-It is advised to apply for a visa extension with ample time to spare before your current visa expires. Overstaying your visa's duration may be considered an illegal residence and could lead to a fine, imprisonment or deportation. However, in exceptional circumstances, one should apply for visa extension in advance of the visa's expiration date. To extend your Visa in China, you need appropriate reasons and relevant documents, please read Visa Extension for all the details.


-Don't forget to provide yourself with personal accident insurance or world wide travel insurance before you start your visit. Insurance is an effective guarantee against most emergencies. But hopefully you will not meet anything unexpected or unpleasant during your visit.



-Bee sting, snake bite or other venomous animals :

Keep calm! Clean the infected area and bind up the wound tightly and attempt to draw or squeeze out the poison. Then, ask somebody to help you get to a hospital immediately. Try to keep the afflicted area elevated and do not move unduly.


-If you are involved in a traffic accident or other unexpected altercation, keep calm. If it is safe to do so, try not to leave or alter the scene of the accident and immediately call the police (110). Remembering the sequence of events that lead to the accident may help you when providing information to the police.


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