Our Yunnan travel agent（Yunnan Adventure Travel） did the best job possible of arranging a very complication travel schedule for my husband and I, as well as, our two daughters (one living in China) and one son in law!  We had kids coming and going at different times to meet their limited vacation/work schedules.  It wasn't easy, but our agent made it seem easy and understood what needed to be done from our first contact.  The other agency that responded (late), didn't seem to really read the information I provided to their  website.  Clearly, our agent read and understood what needed to be done to make our vacation work for everyone.

While we went back and forth, our agent provided excellent advice, and created a memorable itinerary.  We knew generally where we wanted to go, but our agent filled the itinerary with expected sightseeing , but also fun - bike ride, cooking class, second river trip.  At each step our agent explained options, so I knew that we were selecting the best options for the amount of time that we had.  Our agent was able to add another day of sightseeing for us, after we changed our mind about having a day off our last day in Shangri-la (everything was so easy, that we decided we could keep going one more day!).

The hotels our agent selected were EXCELLENT!  The guides and drivers that our agent selected were fantastic!  They didn't just drop you off, they came into the hotel/airport/train station, so if anything was wrong (which it wasn't), they could have handled any problems immediately.  There was only one hiccup in the 12 day trip (amazing!), and our agent went the extra effort to make things right immediately.  We could contact our agent 24hrs a day, 7 days a week, but we also had the names and mobile numbers for all our guides/drivers ahead of time.  The guides were all knowledgeable, friendly and engaging which added greatly to our enjoyment.  They selected great restaurants and wonderful dishes.  The guides were also patient while we took many pictures.  We never felt rushed and they re-arranged our lunches twice (without skipping a beat!) because we a bit slow sightseeing.  As promised the tours were all no shopping trips.